The Opportunity The role: Analyst/Senior Analyst (Legal Operations Advisory) We are looking for an Analyst and/or Senior Analyst to j oin our growing, market-leading Legal Operations Advisory ( LOA ) team in either our Sydney or Melbourne office . In this position, you will play a key role in driving our LOA strategy and achieving our ambitious goals. This will involve supporting the delivery of legal operations consulting engagements with clients and assist ing in the design and ongoing development of innovative client-facing products, services, and associated methodologies. You will also foster deep relationships across the broader Digital Legal Delivery practice and the firm, enabling the two-way sharing of valuable client and industry insights, and establish a strong presence with clients and within the industry, showcasing the depth and breadth of our LOA capabilities. If you are passionate about making a significant impact to in-house legal operations across the full operating model – leveraging people, process and technology enablers – then we would love to hear from you. Day-to-day, you'll be responsible for : Providing LOA support o n client projects, initiatives and events, and own ing project plans to ensure delivery within budget and schedule. Supporting the creation and ownership of standardised consultancy tools, methodologies and related collateral to produce data-led insights (collaborating with colleagues across the HSF network as needed). Proactively supporting the delivery of LOA's strategy and vision, including owning and/or collaborating on various strategic initiatives. Monitoring and reporting on the latest legal technology developments and ensur ing familiarity with vendors, legal technology products, and the functionalities of market-leading legal technology tools. Staying abreast of key opportunities and trends in the legal operations market and apply ing proactive thinking to leverage the same for the benefit of clients. Developing strong working relationships with peers in the Digital Legal Delivery practice group, other internal stakeholders , technology vendors and clients . Assisting in the growth of LOA's internal and external presence and recognition. To be successful in this position you will have: Bachelor's Degree or equivalent in an appropriate discipline . Minimum of one years’ experience for an analyst and minimum two years’ experience for a senior analyst in either a : professional services or consulting environment (preferably working with legal teams or similar); in-house legal operations or transformation function ; and/or product development role in a legal technology company. Technical Good understanding of the general principles of operating models and their usage in delivering organisational strategy and goals. Previous experience in legal operations is desirable, but applicants from a non-legal background will be considered equally. Capable and experienced in data capture and data analysis, as well as data visualisation tools such as PowerBI or Tableau. Previous experience in using a range of structured methodologies in solution-design, e.g. diagnostic assessments, strategy reviews and process design. Highly experienced in Microsoft PowerPoint, Word and Excel and ideally Visio and other applications within the Microsoft 365 suite . Adept at scoping, planning and project management. Existing experience and skills in the following are desirable: specialist knowledge of the legal technology landscape and specific tools and use cases (including automation and AI); change management methodologies; and project management qualifications and experience, including in any of: Prince 2, Lean Six Sigma, Agile and Waterfall. Other Excellent written and verbal communication skills with the ability to clearly articulate complex legal and operational concepts to diverse audiences. Highly organised with the ability to meet often fast-paced deadlines and prioritise accordingly and thrive in a flexible and adaptive environment. High level of attention to detail. Proactive and self-motivated to learn and grow skillsets through formal training and on-the-job learning. Responsible and confident to take ownership of the full lifecycle of a project and proactively manage stakeholder expectations. The team: Our Digital Legal Delivery combines the best analytical legal minds backed by investments in cutting-edge tools and technologists. Continuing to support our clients, we deliver a holistic response to clients and our problem solvers support businesses needing invention and fresh thinking from their legal advisers alongside the technical excellence you expect from a leading global law firm. Leveraging experience to map the intersections where people and tech deliver results, our group supports businesses undergoing their own digitisation projects and those who seek freedom from the manual and inefficient processes of traditional legal services delivery. Experienced at delivering large and complex legal services, we are experts in the delivery of data-intensive mandates. Imagining possibilities, our Digital Legal Delivery group is implementing the best solutions today, while experimenting with emerging tools to understand their practical applications for tomorrow. Evolving through design thinking, legal project management, advisory and new law frameworks, generative AI came as no surprise to HSF’s digital team, neither will the next big digital transformation. Herbert Smith Freehills is proud to be awarded Number 1 ‘Attraction Firm’ (Lawyers Weekly Legal Firm of Choice 2022-23), Law Firm of the Year (Australasian Law Awards, 2021) and Most Innovative International Law Firm, Asia Pacific (Financial Times Awards 2020). What you can expect from us: We’re a world leading international law firm with a global team of over 5,000 professionals. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise . We will align your growth with our ambitions. We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you. We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals. We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you’ll have it and we’ll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control. For more benefits on offer such as our 26 weeks paid parental leave, holistic wellbeing fund or home office allowance please click/ copy this link into your browser - https://marketing.hsf.com/20/29354/landing-pages/hsf-benefits.pdf Join us to be part of a human, bold and outstanding team at Australia’s market leading law firm. We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding. For any questions or a confidential discussion, please contact Lindsay Kay , Senior Recruitment Advi se r on Lindsay . Kay hsf.com or 04 28 2 81 117 . This vacancy is being managed directly by Herbert Smith Freehills Recruitment team. We will contact our preferred agency partners should we require additional assistance. Thank you. Team Digital Legal Delivery Working Pattern Full time Location Melbourne, Sydney Contract type Permanent Contract Diversity & Inclusion We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.