Job Description Diplomatik are seeking an experienced Customer Service Officer for their client based in Kewdale. This position is a casual position however has the potential to convert to a permanent position. This position will be working 38 hours a week from the office, working within a small but business critical team. Our client is seeking someone to join their team who has had experience in the following duties: Handling email and phone enquiries Communicating well with departmental managers including Production, Manufacturing and Logistics Solve customer issues and seek to find resolutions Continually update customers within agreed KPI timeframes Developing good relationships with customers Maintain customer filing with accurate data Provide quotations and Purchase Orders Reviewing invoicing Manage customer contracts For the successful applicant, there is onsite parking available along with a good team environment. If you have experience with these duties, and are available to commence on a casual basis initially, then contact the team today on 08 9468 3251 or apply now.