Customer Service Officer About Us Join us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance. We are Australia’s largest company in this sector, providing essential services to millions of customers and communities nationally. The Opportunity We’re expanding and want you to be part of something exciting Our Customer Service Team at Northgate is growing, and we’re looking for a Customer Service Officer to join our Solids Business . This isn’t just another customer service role - it’s an opportunity to work in a high-energy, dynamic environment where hitting KPIs isn’t just a goal - it’s a team sport With a fresh leadership team and a culture that makes work enjoyable, you’ll feel valued and supported every step of the way. What You Can Expect: A fresh, growing team – New managers, new team, and plenty of opportunities to shine Full Rockstar Induction – We’ll set you up for success with top-tier training. KPIs made fun – We hit targets together and celebrate together with rewards, recognition, and plenty of team spirit. Team-building events & sweet surprises – From fun activities to chocolate-filled goodie baskets , our manager knows how to keep the team engaged and motivated If you’re looking for a workplace where energy is high, success is celebrated, and teamwork makes the dream work , we’d love to hear from you About You: Excellent communication and presentation with the confidence to influence across all levels of the business. You enjoy meeting KPIs in a fun, friendly environment. IT Savvy and can pick up databases and CS programs quickly. You are coachable and thrive in an environment to learn and develop your skills. Why join Cleanaway? Attractive salary package Flexible working arrangements Career opportunities in a high growth, Australian business Supportive and safe work environment Paid parental leave Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more. Our Process Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing inclusioncleanaway.com.au . Join us on our exciting journey towards a sustainable future . Simply click the Apply button or visit https://www.cleanaway.com.au/about-us/careers and let's make a positive impact together. LI-Hybrid Applications close: 09 Mar 2025 E. Australia Standard Time Vacancy no: 521195 Work type: Permanent - Full Time Location: Northgate QLD Australia Categories: Customer Service