Are you a customer service professional looking for your next opportunity? We are seeking a Customer Service Officer to join a dynamic and fast-paced team on a temporary basis (3-6 months). This role offers an immediate start and the chance to work in a supportive and high-performing environment. About the Role In this varied role, you will be the first point of contact for customers, assisting with orders, processing claims, and providing product support. You will work closely with internal teams to ensure a seamless experience for clients and contribute to the business’s ongoing success. Key Responsibilities • Respond to customer enquiries via phone and email, providing exceptional service • Process orders, cancellations, refunds, and warranty claims efficiently • Assist customers with product information and offer tailored recommendations • Collaborate with internal teams to ensure a smooth customer experience • Maintain accurate records and uphold service standards About You • Previous customer service experience in a fast-paced environment • Strong problem-solving skills with the ability to handle enquiries effectively • Excellent verbal and written communication skills • Ability to multitask while maintaining attention to detail • Experience in manufacturing, warehousing, logistics, or a related industry is highly regarded What’s on Offer? • Temporary role (3-6 months) with an immediate start • A dynamic and collaborative work environment • Competitive hourly rate • Work with a company that values its people and provides ongoing support If you are available immediately and looking for your next opportunity, we’d love to hear from you. Apply now To apply online, click the appropriate link and submit your resume in Word format. For a confidential discussion, please contact Joni Gilbertson on 03 9535 2111.