Customer Service Officer $70,000 - $75,000 Super | Excellent benefits| Banksmeadow 2019 Full Time - Permanent | Parking on-site | Social Culture Supportive and amazing team | Study support | Progression possible Are you ready to elevate your career in customer service? Join a vibrant team where you can thrive, learn, and make a significant impact THE CLIENT Our client is a leading supplier of kitchen equipment with a strong reputation across Australia, committed to innovation and excellence. BENEFITS Flexibility: Enjoy flexible start and finish times to fit your schedule. Autonomy: Work in an environment free from micro-management. Social Culture: Engage in frequent social events, including lunches and breakfasts. Discounts: Enjoy special discounts on our products. Key Role: Play a crucial role in identifying improvements and streamlining processes. Welcoming Atmosphere: Be part of a friendly, supportive team with a strong company culture. Career Development: Benefit from continuous training and support, with long-term career stability. THE ROLE Order Management: Handle website, email, and phone orders efficiently. Team Collaboration: Work with purchasing, goods inwards, and dispatch departments. Customer Service: Deliver exceptional service and process credit card payments as needed. Sales Support: Provide strong support to Account Managers and prepare customer quotes. Administrative Duties: Manage sales team returns/credits and execute general administrative tasks. THE PERSON Experience: Previous experience in a similar office-based customer service role. Communication: Strong communication skills with a knack for promoting products. Professionalism: Excellent telephone etiquette and ability to address customer inquiries. Technical Skills: Proficient in computer usage and typing; familiarity with Pronto is essential. Team Orientation: A collaborative team player with a willingness to learn and grow. Ready to join a dynamic team and make a difference? Apply now or contact Mathilde Cauberghs at AccountAbility Apply Today and Take Your Career to the Next Level