Job Description What You'll Do : Greet patients with a warm and welcoming demeanor, making them feel comfortable and at ease. Coordinate appointment scheduling and manage the dental practice calendar, ensuring optimal efficiency. Maintain accurate patient records, including updating personal information and treatment details. Handle patient inquiries, in person, online, and over the phone, providing exceptional customer service. Assist with financial processes, such as processing payments, managing insurance claims, and discussing treatment costs with patients. Collaborate with the dental team to ensure seamless communication and workflow between the front office and clinical areas. Contribute to the overall cleanliness and organisation of the reception area and front office.