INTERNAL OPPORTUNITY - CLOSES MONDAY 17TH FEB. Overview: We are seeking a skilled and proactive Sales Support Officer to provide vital administrative assistance to our sales team. This role is designed to streamline operations, allowing our sales team to concentrate on core sales activities while ensuring seamless service for our customers. By doing so, we aim to drive growth and expand our market share across all sales areas. The primary focus will be on supporting Sales Consultants to accelerate their success and deliver results efficiently. Responsibilities: Assist in administrative sales tasks, including quote qualification and creation, sales order conversion, warranty notification, and other sales administration activities. Assist in proactively and reactively managing customers when a Sales Consultant is on annual leave or absent for an extended period. Record communication in CRM Activity system Qualify tradeshow leads where an immediate need has been identified. Collaborate with the sales team to process and fulfill customer orders, ensuring accuracy, timeliness, and customer satisfaction. Act as a liaison between the sales team and other departments to facilitate smooth communication and collaboration. Assist the sales team during peak sales periods with layout drawings and presentations using approved drawing software. Assist the sales team with product selection, 3rd party supplier product quotations, and product alteration design, quotation and customer sign off. Join a High-Performing Team: Location - Yandina Full-Time - Monday - Friday Hours - 8am – 4pm Qualifications: Previous experience working in phone support and sales environments Excellent numeracy and literacy skills Excellent customer service and verbal communication skills Excellent problem solving and decision-making skills Proficient in the use of Microsoft Office suite High level organisation and time management skills If you are a results-oriented professional, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing what you have to offer and why you are suitable for the role. If you have any questions, please speak to Stuart Aird on 0488 083 277.