Currently seeking an Office Administrator for an Accounting Firm based in an inner Brisbane suburb. The Role: Answering phone calls and managing incoming mail Building strong client relationships via phone and email Managing client appointments, onboarding, off-boarding, and maintaining the client database Assisting with billing, invoicing, and invoice drafting Outgoing, personable, and committed to providing excellent customer service Lodging income tax, activity statements, and payroll tax Liaising with the ATO for lodgement deferrals, payment arrangements, and remissions Supporting with ASIC work Accounts payable/receivable Who we are looking for: Strong attention to detail and excellent verbal communication skills Experience working within admin, preferably within the accounting industry Client-focused with exceptional customer service Highly organised and enjoys multi-tasking Positive attitude with a "no task is too small or big" mentality Strong work ethic, initiative, and ability to prioritise Bubbly and friendly personality Experience with XERO or, MYOB AE, CAS BGL 360 or other accounting software is desirable