The Company A well-established global provider, partnering with some of the world's leading brands, our client is seeking a proactive and detail-oriented Returns Administrator to join their Auburn based team. This is a 3-month contract, with the possibility of extension depending on business needs. Ideal for someone enthusiastic and eager to learn, this role offers an exciting opportunity to support a small team of Account Managers by managing inbound email enquiries, liaising with third-party repair agents, and handling invoicing and stock requests. The Position Your key responsibilities will include: Manage and respond to inbound email enquiries in a timely manner Handle invoicing and inventory requests, supporting both general and complex enquiries Review daily collection extracts, ensuring timely submission to the Logistics Partners portal Liaise with Logistics Partners to address daily enquiries, escalations, and SLAs Maintain effective management of stock in collaboration with external partners Collaborate with internal teams, providing support across various functions as needed Ensure system configuration is maintained accurately and promptly as directed The Candidate Applicants must have worked in an administration, inventory management, or logistics role within a fast-paced environment and be available to work five days per week, full-time, on-site. In addition to: Excellent written and verbal communication skills Strong problem-solving skills, with the ability to comfortably navigate complex queries Ability to work autonomously, as well as in collaboration with internal and external teams Effective time management and prioritisation skills, balancing multiple tasks Tech-savvy and proficient in systems administration and reporting If you possess a high attention to detail and highly effective communication both verbally and in writing, you may be the right fit for this position. Submit your application below or contact Danira Dulic on 03 9088 2279 for a confidential discussion.