✨ Love jewellery? Join a team where every piece tells a story Flexible hours, customer-focused role in a busy setting. Apply now About the Role: A well-established jewellery repair and custom design specialist is looking for a dedicated Customer Service Assistant to join the team on a casual basis . This role offers flexible hours, working 3-4 days a week with shifts starting at 10 am and finishing between 2 pm and 4 pm , depending on availability. If you have an eye for detail, enjoy working with jewellery, and love providing exceptional customer service , this could be the perfect opportunity for you What You Will Do: Customer Service: Greet clients warmly and assist them with their jewellery repair, restoration, and custom design needs. Jewellery Documentation: Identify and record fine markings, details, and descriptions to ensure accurate service for the jewellers. Service Coordination: Communicate between clients and the workshop, providing clear updates on repairs and custom orders. Quality Checks: Inspect jewellery upon intake and completion to maintain the highest standard of service. General Administration: Handle phone and email inquiries, schedule appointments, and assist with day-to-day shop duties. What You Will Bring: Experience in customer service or retail (preferably in jewellery, fashion, or luxury goods). A keen eye for detail and strong observational skills for identifying jewellery markings and features. Excellent verbal and written communication skills to assist clients effectively. A genuine interest in jewellery and a willingness to learn about different styles, materials, and repair techniques. Availability for 3-4 days per week , with some flexibility on hours. What's in it for You? Work in a respected and established business with a strong reputation for quality craftsmanship. Gain insight into the jewellery industry , including repair and custom design processes. Be part of a friendly, professional, and supportive team in a central Adelaide location. Enjoy a flexible work schedule that can accommodate your lifestyle and family. If you're detail-oriented, love working with people, and have a passion for jewellery, we'd love to hear from you Recruiter: Dannielle Zwirek | Reference: 209016 SCR-dannielle-zwirek To apply online, please click on the apply button. Alternatively for a confidential discussion please contact Dannielle Zwirek on 0426 077 694 quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing www.frontlinerecruitmentgroup.com/retail