About the National Film and Sound Archive The National Film and Sound Archive of Australia (NFSA) is Australia's audiovisual archive, telling the national story by collecting, preserving and sharing audiovisual media, the cultural experience platforms of our time. The collection itself dates back to 1935, making it one of the world's oldest audiovisual collections. It is also one of the country's most used cultural collections, with around 125 million views of collection content each year. The NFSA is in a period of significant change. Following increased Government investment, the institution is in a process of digital transformation, establishing the NFSA as Australia's most dynamic and valued cultural organisation. We are rebuilding our curatorial workforce and developing the NFSA's capacity to digitise our collection at scale - to preserve it for the future, to make sure it can be discovered, and to share it with all Australians. We continue to work on developing a stable, secure and future proof workforce across our four physical sites based in Canberra and Mitchell in the ACT as well as in Sydney and Melbourne. We are an ambitious organisation, and we aim to be an employer of choice within the Galleries, Libraries, Archives and Museums (GLAM) sector, providing exciting and challenging work, as well as favourable employment conditions and unique development opportunities for our staff. About the Team The Infrastructure team plays a crucial role within the ICT section of the Digital Branch. This team is responsible for supporting the development, delivery, and management of the NFSA's digital media infrastructure, storage, and network services. With a focus on innovation and reliability, the team ensures that the NFSA's digital assets are maintained to the highest standards. The Opportunity The Infrastructure and Networks Engineer plays a key role in designing, implementing, and supporting the NFSA's network infrastructure. This position is responsible for ensuring the optimal performance, security, and reliability of the organisation's digital media, storage, and network services. The position reports to the Infrastructure Manager and collaborates closely with ICT teams to ensure seamless operations and alignment with business goals. The Infrastructure and Networks Engineer will apply their strong technical expertise in network infrastructure, troubleshooting, and system maintenance. In addition, they will apply their experience in network, server, and storage management in proactively resolving technical issues and implementing changes in a controlled manner. Please note: This recruitment process is intended to fill both current and future vacancies. While the position on offer is ongoing, a merit pool of suitable applicants may be established to fill similar ongoing and non-ongoing positions within the next 18 months. The key duties of the position include Key Responsibilities/Duties Under limited direction, this position is responsible for delivering the following functions: Deploying and maintaining infrastructure to agreed standards and timelines. Troubleshooting system and network issues, diagnosing hardware and software faults. Developing and maintaining technical documentation for network, server, storage, and communication systems which will include solution designs and process guides. Managing the release of changes and patches in a controlled manner to reduce risk and complexity. Managing onsite and data centre networks to ensure optimal performance, availability, and reliability. Monitoring system performance, implementing security measures, and troubleshooting issues to maintain a secure and efficient IT environment. Responding to and managing network incidents and outages. Contributing to capacity planning to ensure scalability and long-term infrastructure support. Selection Criteria The successful candidate will demonstrate capacity against the following: Experience deploying, maintaining, and managing infrastructure systems, including storage, server, and network environments, ensuring optimal performance and reliability. Strong troubleshooting skills in diagnosing and resolving hardware, software, and network issues, ensuring efficient and secure IT operations. Expertise in monitoring network performance, implementing security measures, and managing network incidents and outages to maintain system integrity. Proven ability to create and maintain technical documentation, including solution designs and process guides, while managing competing priorities. Strong communication skills with experience in building relationships and collaborating effectively with colleagues, management, and cross-functional teams. Qualifications and/or relevant experience required Desirable: Minimum 2 years of experience in technical roles involving network infrastructure