About the Opportunity We are a fun, energetic and talented team looking for someone who can help retain our current members engaged with our outstanding customer focused services, as well as identifying and reaching out to other WA businesses who may need our help. This role is ideal for someone who is ready to kickstart their sales career Responsibilities of a Sales Coordinator (internally known as Member Engagement Advisor ) include, but are not limited to: Make regular outbound phone calls and have online meetings with our clients to ensure we are delivering a high-level customer service and strengthen member retention. Answer member queries and provide expert guidance on our services. Build and maintain a target list of prospective Members. Identify member needs and craft tailored solutions by cross-promoting CCIWA’s products and services Utilise our CRM to document and manage pipelines, member interactions and enhance our data quality to drive success This role is available on a full-time permanent basis, based in Perth CBD. About you You will be a customer focused individual, ready to pick up the phone and engage with the person on the other end. You'll be motivated by hitting KPI's while also having a positive impact on businesses across WA. You will bring to our Member Engagement team the following: Proven ability to interact with internal and external customers to ensure an exceptional level of customer service and satisfaction. Sales driven mindset with a focus on achieving targets individually as well as a team Experience in a sales role and/or business development (ideally experience in B2B) is highly desirable but not essential Strong verbal and written communication skills and administrative skills Experience in the use of Microsoft Office applications and CRM systems Approachable and enthusiastic, with a high level of personal accountability Police Clearance and Drivers Licence About CCIWA CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 7,400 members from across all regions and industries, our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed. We want this State to be the best place to live and do business. About our Culture At CCIWA, we will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career. We have an array on ongoing Learning and Development opportunities, from various training workshops to secondment opportunities and internal promotions. We have a range of benefits to support our employees which includes: A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year Access to free and confidential counselling for employees and their immediate family Flexible Working Arrangements through our Employee Assistance Program Salary Sacrificing - CCIWA is a rebatable employer Charity Initiative How to apply To apply, click on “Apply Now” icon on Seek or apply directly through our website https://cciwa.com/about-us/join-our-team/; attach your resume with cover letter. Applications close COB Friday, 14th March 2025 Short-listing for this position will commence immediately, and the vacancy may close earlier than stated should we shortlist a suitable candidate. If you have any questions, please contact the People team at Peoplecciwa.com The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.