You will be joining our Customer Care Team to add your expertise skills to the delivery of customer excellence. Your Role You will focus on developing diversifying business in line with financial volume targets. Your Responsibilities You will do this by working with a variety of internal external stakeholders while focusing on the following key objectives: - To own, monitor drive all sales activities for (i.e. prepare quotation) customers within your control, ensuringprospects are identified, qualified nurtured through the sales pipeline so as to close profitable sustainablecustomer deals. - To align your sales efforts with Customer Care Location (CCL) Managers, Pricing Sea Logistics BusinessDevelopment teams, including pricing decisions. - To monitor competition by gathering current marketplace information on pricing products. - To report customer feedback to the CCL team, supporting resolutions as required. - To align with CCL colleagues when onboarding new customers. - To maintain update the most relevant customer information in internal systems. - To regularly review customer portfolios with the CCL Managers team. - To focus on customer engagement, satisfaction, retention reactivation through high levels of service quality inclose collaboration with the CCL. Your Skills and Experiences - Minimum 2-3 years work experience in sales, particularly in the freight forwarding industry. - Preferred candidate who have experience in VinLog. - Strong customer service skills to build and maintain client relationships. - Excellent communication and team player skills, professional selling and problem-solving abilities, and computer literacy. - Ability to work well within a team and support colleagues as needed. Good Reasons to Join As an employer, KuehneNagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to KuehneNagel and look forward to receiving your application. Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdeskkuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.