About the role The Mater Health Administration Services team have an opportunity available for an experienced Administration Officer to join our Front Reception team on a permanent full-time role. This is a specialist clinics senior front desk administration officer position. This role arrives and departs all our patients attending clinic or virtual appointment. Clinics are located across 10 different areas in the South Brisbane campus. You will work predominantly day shifts on Monday – Friday, and the successful candidate will need to be available for all shifts between the hours of 7am – 5pm, 8 hours shifts. Salary: $38.81 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900 access to many staff benefits What you’ll be doing As a Senior Administration Officer and your role will involve but not limited to: Providing Exceptional Customer Service to patient and clients Providing administrative support to clinical and medical staff Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management Provide administrative assistance to other senior staff and others as requested Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined Maintaining and meeting multiple KPI’s daily Support staff training About you To be successful in this role, you will demonstrate: Experienced in providing medical administration support Highly developed time management and organisational skills Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems) Excellent customer service and interpersonal communication skills Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment Ability to be available for all shifts across a 5-day working week between the hours of 6am to 7:00pm. Ability to use Excel Applications close Wednesday 19 th February 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies. Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates. For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage .