About the Role Due to growth, an exciting new role is available for someone to join the InfoLink Technology team as a Fleet View Administrator. In this role, you will be reporting into the InfoLink Project & Support Manager, with a key focus on managing and responding to alarms through Fleet viewer for the Asia Pacific region. Requirements Responsibilities & Duties Communicate with branches, engineering, and customers to resolve alarms via e-mail, phone call or branch involvement. Occasional site visits may be required to troubleshoot connection issues. Responsible for day to day fleet management. Provide reports to lnfolink Support Managers, Tech Advisors, Service Managers and Engineering upon request. Perform setup and customer data migration to fleet viewer cloud platform. Disassociate lnfolink modules upon termination of rental agreements. Skills & Experience Team player with the ability to work autonomously High levels of organizational skills and attention to detail. Intermediate computer skills, including intermediate knowledge of the Microsoft Office Suite. Benefits What sets us apart? Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy: A benefits program which gives you access to discounts and cashback from over 400 retailers nation wide. Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals. Corporate Rates for Private Health Insurance. An inclusive working environment. An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options. The Company Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.