Benefits $78,000 Super salary Onsite underground parking Opportunity for career growth in a supportive team Located in Macquarie Park 2113 About the Company The company is a national leader in the medical device industry, specialising in consignment models for hospital supplies. With a focus on providing essential medical equipment, they offer a collaborative and family-like environment. Based in Macquarie Park, the company prides itself on long-term employee retention and a supportive, fun work culture. About the Opportunity As a Customer Service Representative, you'll manage order entries, handle queries, and assist with data entry and analysis in SAP. Reporting directly to the Customer Service Manager, you will support both the Customer Service and Logistics teams. This role is essential for ensuring accurate and efficient processing of hospital orders, making a direct impact on operational efficiency and customer satisfaction. Duties Process orders and credits Handle customer queries via email and phone Update delivery information into SAP Manage data entry for consignment model products Ensure accurate reporting of discrepancies and backorder status Follow up on PODs (Proof of Delivery) Skills and Experience Experience in data entry and order processing Knowledge of SAP (preferred) or simialr ERP system Problem-solving and multitasking abilities Understanding of consignment business models (ideal) Culture A supportive, friendly team where open communication is valued. Collaboration and a sense of humor are at the heart of the team. How to Apply Click apply or contact Jane Nichols, Divisional Manager on 0288778714 for a confidential discussion. About Healthcare Professionals Group Healthcare Professionals Group recruits all positions: executive, permanent, contracting/temp, at all levels, across all areas of healthcare - Pharmaceuticals, Biotechnology, Medical Technology and Clinical Care. Medical Affairs & Life Sciences Recruitment - Clinical Research, Market Access, Medical Affairs, Pharmacovigilance, Quality, Data Management, Regulatory Affairs, Scientific; Commercial Recruitment - Marketing, Sales, Analytics, Government and External Affairs; Business Operations & Infrastructure Recruitment - Administration, Customer Service, Engineering, Finance, Human Resources, IT, L&D, Legal, Manufacturing, Operations, Supply Chain, Warehouse; Clinical Care Recruitment - Allied Health, Aged Care, General Practice, Medical Imaging, Medical Management, Medical Specialties, Nursing. For more job opportunities, visit www.hpgconnect.com.