Claims Administrator $70,000 Super | Rosebery (close to public transport) Hybrid with 2 days work from home Great team culture - supportive and diverse work environment We are seeking a Claims Administrator to handle customer claims and queries for a market leading organisation. This role involves processing claims efficiently, liaising with stakeholders and ensuring timely resolutions. BENEFITS Enjoy flexibility with 2 days WFH and flexible working hours Great team culture - supportive and diverse work environment with team lunches, a positive work atmosphere, and a welcoming environment. No Micromanagement where emphasis is placed on autonomy and initiative. Work with a market leading organisation Key Responsibilities: Process and managecustomer claims and queries efficiently. Ensure claims are reviewed and resolved within set SLAs. Investigate disputes and escalate issues when necessary. Maintain accurate records and documentation. Communicate effectively with internal teams and external partners Requirements: Previous experience in claims processing, disputes, investigations or back-office data entry Strong administrative and data entry skills. Ability to work in a fast-paced environment and meet KPIs. Detail-oriented with excellent problem-solving skills. Ability towork autonomously and collaboratively in a team setting. Out of the box thinker who has great initiative Full Working Rights as this is a permanent long term role Please APPLY NOW or contact Dijana at AccountAbility for more information about the role.