About the role selectability is seeking a dedicated and organised administration officer to join our Aged Care team. The ideal candidate will provide essential administrative support to ensure the smooth operation of our aged care services. This role involves handling administrative tasks, maintaining records, and supporting the team in delivering exceptional care to our older people. Key responsibilities include, but are not limited to: receiving and responding to a high volume of phone calls assisting the General Manager Aged Care and supporting our service delivery staff general administrative duties organise FIFO travel arrangement for staff assisting facility staff with general program support About you To be considered for this rewarding role you will have great interpersonal skills and the ability to take direction and work as part of a team. To be successful you must: excellent verbal and written communication skills with the ability to communicate confidently and professionally with all levels of staff and consumers exceptional time management skills and attention to detail ability to multitask and work in a fast-paced environment problem solve and troubleshoot issues as they arise sensitive and adaptable to consumers different personalities, cultural backgrounds and personal circumstances and most importantly a positive attitude You will also need: demonstrated experience in an administrative role qualifications or experience working within disability, aged care, mental health and/or the NDIS is desirable, however not essential a Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencing) a current yellow card exemption or NDIS Worker Screening Clearance (or the ability or obtain prior to commencement) NDIS Worker Orientation Module "Quality, Safety & You" completion certificate (or the ability or obtain prior to commencement) About the offer This is a full-time position based in Townsville. We offer a range of benefits including: hourly rate of $33.41 to $35.51 super up to $15,900 FBT salary packaging benefits 50% discounted training via our RTO flexible working arrangements career pathways and opportunities for development employee assistance program offering confidential counselling support for employees Applying If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. If you would like more information please contact selectability's HR officer Josh Cannon on 0499 605 169 or by email HRCorporateselectability.com.au About us selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland. We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf. If you would like to know more, please visit our website.