We are seeking a talented Solutions Engineer to join our team. In this role, you will become a trusted partner for our customers, driving the development and delivery of effective IT solutions. You will be responsible for a range of architectural and technical activities, working across both on-premises and cloud environments, and contributing to the overall success of our projects and customer engagements. Key Responsibilities: • Build strong, proactive relationships with customers, becoming their trusted advisor for consultation and solutions. • Develop and deliver a variety of IT solutions, including Detailed and High-Level Designs, Solution Briefs, Proposals, Statements of Work, Service Design, SOPs, and Bills of Materials. • Provide architectural governance across business-as-usual (BAU) operations and project delivery. • Engage in architectural delivery and presales solution activities as needed. • Deliver technical solutions and support where required. • Collaborate with internal and external teams to ensure the successful implementation of solutions in both on-premises and cloud-based environments. • Drive continuous process and technical improvements, ensuring alignment with architectural, operational, and security objectives. • Engage with customers and business representatives to understand business needs, challenges, and potential IT solutions. • Support current and new projects, contributing to the design and execution of effective IT infrastructure and cloud solutions. • Work with internal teams to ensure a smooth build and handover to the BAU team when necessary. Required Skills and Experience: • 5 years’ experience as an infrastructure architect with a proven track record in cloud design and implementation. • Expertise in Azure and AWS Cloud, with certifications preferred. • Strong documentation and stakeholder management skills. • Experience working within a Managed Service Provider environment. • Solid understanding of security standards and the ability to integrate them into architectural solutions (e.g., ISM, Essential 8). • Technical expertise in Microsoft platforms, AWS, Azure Cloud, and Office 365. • Ability to drive process and technical improvements for both customer and internal engagements. • Proven experience in ITIL processes and architectural governance. • Security Clearance Technical Expertise: • Azure: IaaS, Networking, Storage, Security (Azure certification preferred). • Office 365: Knowledge and certification preferred. • Microsoft Wintel, SQL, Desktop: Certifications preferred. • Infrastructure: Virtualisation, Server, Storage & Networking (Certifications preferred). • Cloud Technologies: Expertise in Public/Private Cloud, PaaS and IaaS offerings. • Networking: Understanding of LAN/WAN/Wireless environments preferred. • Server/Storage/Network Architecture: Strong understanding of configurations and solutions. • Disaster Recovery/Business Continuity Planning: Proven experience designing and architecting DR solutions. Why Join Willyama? • Professional Growth: Gain valuable experience and training in Cyber Security and Governance. • Supportive Environment: Work within a team that values learning and development. • Career Path: Opportunities for long-term career growth Application Process: Interested candidates should submit their resume and a cover letter outlining their interest and fit for the role. Applications are reviewed on a rolling basis. Willyama is committed to diversity and inclusion. We welcome applicants from all backgrounds and are dedicated to creating an inclusive environment for our team. To learn more and apply, please visit our careers page or contact our recruitment team.