TLH Training Group is a Registered Training Organisation located in Parramatta CBD, delivering top-tier short courses designed for working professionals, job seekers, and school leavers. We offer Nationally Accredited Training, and specialise in creating custom, non-accredited short courses tailored to inidividual business’s training requirements. We cater to various industries, including warehousing, manufacturing, construction, hospitality, customer service, administration, and more. We are seeking a person to join our Training Administration team. This is a casual role with the view to go permanent. If you are dedicated, motivated and passionate about your work, possess a strong eye for detail and take pride in delivering a high standard of customer service to both internal and external stakeholders, we would like to hear from you. Key Responsibilities: Assist with administrative processes, including student enrolments, data management, and file maintenance within the student management system (PowerPro). Support the management of work priorities and provide assistance to the team. Ensure accurate data entry in PowerPro to maintain student records. Prepare and distribute learning materials and resources. Deliver exceptional customer service and administrative support to students, trainers, employers, and other stakeholders. Contribute to the development of a sales pipeline by making sales calls and engaging with prospective clients. Selection Criteria: Previous experience within a Registered Training Organisation (RTO) in a similar administrative role is required Strong administrative abilities and excellent communication skills. Demonstrated ability to build positive relationships with clients and stakeholders. Exceptional time management skills to prioritise tasks and meet deadlines effectively. Excellent verbal and written communication skills for clear and concise interactions with students. Ability to work both autonomously and collaboratively within a supportive team environment. Proficient in Microsoft Office and other relevant computer applications. Ability to comply with the organisation’s policies, procedures, and regulatory standards. Benefits: Competitive salary and flexible working hours. Opportunity to work in a supportive and collaborative environment. A free Workplace Wellbeing Program which will provide you and your family with access to professional support services Access to an Employee Benefits Plan - With the continued increases in cost of living these benefits will see you unlock big savings with brands such as Samsung, Myer, Woolworths, Coles and more. Only shortlisted applicants will be contacted. TLH Recruitment | www.tlhrecruitment.com.au PeopleAreOurDNA We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI community, and people living with a disability.