About the Organisation: A large, expanding national manufacturing/distribution company located in Melbourne’s southeast. The company is committed to heavy investments in product development and is successfully diversifying into new market segments. About the Role: We are looking for a friendly, motivated, and reliable Customer Service Officer to join the team. You will be responsible for providing excellent service to customers via phone, email, and other communication methods while supporting the internal team. This is a great opportunity for someone passionate about customer service and eager to grow within the company. Key Responsibilities: Deliver exceptional customer experiences at all levels Manage emails, calls, and other communications efficiently Maintain a clean and organized workspace Serve customers and retailers in a fast-paced environment Collaborate as part of a supportive and inclusive team Skills & Experience: Previous experience in customer service or administrative roles A genuine passion for customer service Ability to confidently interact with both customers and team members Eagerness to learn about products and services Integrity, safety awareness, and dedication to doing your best Flexibility to work varied hours Benefits: Work in a dynamic and rewarding environment Full training on systems and procedures Monday to Friday schedule On-site parking Work with a well-established and successful company How to Apply: Click APPLY or contact Olivia Agar at oagarfourquarters.com.au with an updated resume. Note: Only shortlisted candidates will be contacted. Please include your suburb of residence on your resume. Candidates must have their own car due to limited public transport options in the area.