My client is one of Australia’s niche providers of specialist food products, they have experienced consistent growth throughout their business and are now seeking a highly motivated and dedicated Administration and Customer Service Manager to join their team in Western Sydney. This hands-on position will be responsible for leading a small administrative and customer service focused team, ensuring all administrative and customer related enquiries are managed in a professional and efficient manner. In addition to administration and customer service, this position will have a focus on some finance, employment administrative duties and additional tasks that may be required, whilst working collaboratively with the leadership team to ensure that business goals are being reached. This is a genuine opportunity for someone seeking to further advance their career or take the next step in a management position. The ideal candidate will have: Proven experience in a leadership position in administration / customer service or a related field Payroll, Accounts Receivable and financial record keeping experience Exceptional customer service experience with proven ability to problem solve proactively and professionally Strong communication skills with the ability to forge strong relationships across all levels of business Experience working within the FMCG industry or related industries will be highly advantageous Account management experience with the ability to build strong relationships with customers will be highly regarded Excellent computer skills, and experience with CRM systems and other business software tools If you are a dedicated and motivated leader with a passion for administration and customer service excellence, we want to talk to YOU Don't miss out on this opportunity - apply now This job opportunity is being managed by Stefanie Moran, Director at SKM Recruitment. Email: stefskmrecruitment.com.au