We’re looking for a passionate and confident front-of-house and customer experience coordinator for one of our valued clients in Ormeau, Queensland. Reporting to the Customer Service Supervisor, you will assist customers with a variety of service and sales inquiries related to our extensive range of building products, ensuring an exceptional customer service experience. Your responsibilities will include providing high-quality service to both internal and external customers, promptly and courteously handling a high volume of inbound calls and emails, and contributing to the growth of the business as a front-line representative. You’ll maintain a thorough understanding of products and services, support sales representatives, and manage data entry for orders, credits, returns, and stock inquiries, all while ensuring a tidy and presentable work environment. Knowledge of the building industry or building products is preferred, as is experience in administration and reception roles. Proficiency in Microsoft Office, strong time management, organisational skills, and keen attention to detail are essential for excelling in this role. We encourage you to apply if you are passionate about delivering outstanding customer service and can effectively prioritise multiple tasks Join our client and become part of a company that values inclusivity, offers employee benefits, and provides opportunities for growth and recognition. Please apply through the job platform links and for any further questions please reach out to Genevieve Keane, Director - MJD Recruitment. LI-GK1