Are you a customer-focused professional looking for your next opportunity? We are seeking a Customer Service Representative to join a leading global organisation based in Mentone. This is an exciting opportunity to work with a well-established company that values innovation, collaboration, and excellence in customer service. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support. Key Responsibilities: • Handling customer enquiries via phone and email in a professional and timely manner • Processing orders, managing stock availability, and coordinating deliveries • Resolving customer issues efficiently, ensuring a high level of satisfaction • Liaising with internal teams, including sales and logistics, to provide seamless service • Maintaining accurate records and updating the CRM system About You: • Previous experience in a customer service or order processing role. • Strong communication and problem-solving skills. • Ability to multitask and work collaboratively with internal teams. • Proficiency in Microsoft Office and experience with SAP • A positive and customer-focused attitude What’s on Offer? • Immediate start available • Work with a supportive and friendly team • Convenient Mentone location with on-site parking • Employee Assistance Program • FREE Onsite Coffee Apply Now – Click the link to submit your application or contact Todd Elliott on 03 9535 2111 for a confidential discussion.