Job Status : Full time , Ongoing Salary: Base salary of $92,580 per annum plus 11.5% superannuation contributions Applications Close: Wednesday 12th February 2025, 11:59pm Role Enquiries: at recruitmentsydneyoperahouse.com Having trouble applying? Contact encoresydneyoperahouse.com An organisation where diversity of thought & experience is valued, supported & respected. THE HOUSE For thousands of years, Tubowgule—the land where the Sydney Opera House now stands—has been a place of gathering and belonging. The Opera House continues this rich legacy, embracing and celebrating the diverse cultures of Australia. As a globally recognized icon, it symbolizes inspiration and imagination. Renowned as one of the busiest performing arts centres in the world and an architectural marvel of the 20th century, the Sydney Opera House is also the nation’s most visited tourism destination. From whimsical musicals to side-splitting comedies, stirring arias to ARIA Award-winners, majestic symphonies to relaxing sundowners, and engaging talks to playful puppet shows—there's something for everyone. Behind the magic of the Sydney Opera House is a team of passionate and dedicated individuals. Here, you’ll be surrounded by supportive colleagues who are committed to their work and the iconic building itself. There is nothing quite like it. Join us in shaping the future of the Opera House and discover opportunities for personal and professional growth while making a positive impact on our community. Drawing on the foundational idea that the Opera House was built to serve the community, our Sydney Opera House Strategy 2024-26 sets out the ambition to be Everyone’s House. To achieve this we are focused on four themes: Everyone feels welcome here. We better understand and connect with the community. We are future ready. We lead and inspire positive change. For more information about the Sydney Opera House please refer to our website. YOUR NEW ROLE Our aim is to ensure our retail products highlight our values and cultivate a lasting brand identity that resonates with both visitors and the wider community. The Retail & Licensing Product Manager will primarily focus on building the Sydney Opera House brand to wider audiences through new product licensing opportunities, whilst overseeing existing product licensing agreements. The role will also support widening the scope of retail activities on-site across performance, event and corporate channels. The ideal candidate will have a strong understanding of retail management, licensing, and brand partnerships, and be passionate about delivering memorable experiences to our visitors through high-quality, exclusive products Further detailed information about the role and its requirements can be obtained from the role description. ARE YOU THE ONE? The ideal candidate will have: Proven experience (5 years) in retail management or licensing, ideally within a high-profile or visitor attraction environment. Strong understanding of licensing agreements, product development processes, and retail operations. Excellent negotiation and communication skills with the ability to build relationships with external partners and internal teams. Creative thinker with a passion for delivering unique and high-quality products that enhance the visitor experience. Strong analytical skills, with the ability to interpret sales data and market trends to drive decisions. Familiarity with digital retail platforms and e-commerce strategies is beneficial but not essential. Ability to balance multiple priorities and projects at the same time. Resilience when dealing with new and challenging tasks and creating change. WHAT WE CAN OFFER YOU The Sydney Opera House gives you access to a fantastic range of benefits including: Opportunity to work at Australia’s premier and iconic cultural institution 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden 5-week’s annual leave. Flexible working arrangements – we know flexibility means different things to different people, so let us know how we can best support you Access to a range of professional development programs and staff engagement initiatives. Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (aka ‘SEALs’) and more. Working for an organisation with a 6 Star Green Star Performance Rating from the Green Building Council of Australia (GBCA). Working for an organisation who has committed to the United Nations Sustainable Development Goals Access to complimentary tickets to performances and events. Access to reduced parking rates. Employee Assistance Program and wellbeing initiatives, including Fitness Passport and free circuit classes, yoga, pilates and physiotherapy sessions. And many more ACCESSIBILITY, EQUITY & INCLUSION The Opera House is an inclusive employer that recognises everyone is unique. The organisation welcomes you for who you are – as you are. So if you require any adjustments to the recruitment process, please contact us at recruitmentsydneyoperahouse.com to discuss. Even if you think you’d be a great fit, but don’t necessary tick every box of the role description, please get in touch. We welcome and encourage applications from First Nations people, recognising the value, unique skills, and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders. We welcome and encourage applications from people who are Deaf and Disabled or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, identify as LGBTIQ and from other underrepresented groups/communities. NEED TO WORK FLEXIBLY? We know flexibility means different things to different people, let us know how we can best support you to be your best. SOUND LIKE YOU? APPLY NOW Please submit the below via our online application platform • An up-to-date resume (of no more than five pages) • A cover letter, addressing suitability for the role (of no more than one page). In addition, you will be prompted to answer the following targeted questions Describe the aspects of a recent role that required accuracy and attention to detail. How did you ensure your work was of a high quality standard? Provide an example of how you have managed multiple stakeholders, to reach a positive outcome, giving consideration to your communication, collaboration and negotiation skills. To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result. Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for. This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan Applications will not be accepted from recruitment agencies