We're seeking a driven and passionate individual to join our client's team as a Field Customer Service Representative. Gain valuable experience, develop your skills, and grow. This is your chance to shine Salary : $77,000 super Work Type : Full-time Start Date: ASAP Responsibilities: Increase customer base and turnover by approaching potential customers. Reactivate expired PMP agreements and promote new service maintenance schedules on a monthly basis. Investigate and resolve general customer issues, offering services and solutions for site-related problems, ensuring high-quality customer support. Prepare and follow up on equipment repair quotations to secure approval and ensure smooth repair processes. Assist in the preparation and redeployment of Hire Department machinery, ensuring efficient repair negotiations and internal process improvements. Provide in-field support for customer issues and ensure all customer needs are met. Inspect equipment and work sites to assess and establish customer needs. Follow up on quotations to ensure acceptance and success. Update CRM register and liaise with other departments regarding Hire Department equipment and customer requirements. Key Qualifications & Experience: Proven customer service experience with a strong sales background or similar customer-facing role. Current “C” class driver’s license. Excellent communication skills and the ability to liaise with people at all levels. Knowledge and understanding of materials handling equipment. Appropriate equipment operation licensing and certification. Current “C” class driver’s license. Proven success in meeting targets and achieving goals. Ability to work independently and be ‘hands-on’ when required. Excellent time management skills, with the ability to maximize customer contact within the available time frame. Benefits Enjoy a 9-day fortnight or a Monthly Day Off Receive 5 weeks of Annual Leave after you hit the 12-month mark. Access confidential support and resources. Monthly BBQs. Yearly Salary Reviews. Referral Scheme. Ready to join a team that values your expertise? Apply directly Questions? Contact Laura O'Donovan: laura.odonovansandyou.com.au