About the Role: This Senior Support Engineer role offers the opportunity immerse yourself in diverse technologies and fields. You'll be a key player in tackling technical challenges and ensuring timely resolution of business requests. Beyond that, you'll have the opportunity to be a part of a team that's committed to fostering a culture of learning and growth. Work closely with team members to address and resolve business requests in alignment with SLAs. Utilise your technical expertise to identify and solve defects, ensuring optimal system performance. Drive process improvements through creative thinking and task automation, enhancing system reliability. Communicate effectively with diverse stakeholders, adapting your approach to suit the audience. Proactively identify opportunities for system and process enhancements, contributing to efficiency gains. Desired Skills and Qualifications: A minimum of 5 years experience as a Level 2/3 Technical Application Support. At least 2 years experience with programming language C# Strong background in production support, encompassing tasks like bug fixes, stored procedure development, and website maintenance. Proficiency in SQL, HTML, and CSS Outstanding analytical skills, lateral thinking, and a natural ability to solve complex problems. A proven team player with a history of successful collaborative achievements. High energy levels, adaptability, and a proactive approach within a dynamic environment. If this sounds like you please hit the APPLY NOW tab or send your resume to ahardwickattributegroup.com.au for immediate consideration