Customer Service Officer — Sunshine Coast Region, Queensland
Expired

This role is ideally starting ASAP and offers a salary of $65k per annum plus super. Our client is a leading manufacturing company, and the successful applicant will play a vital role in providing exceptional service to a range of building contractors while managing customer orders and enquiries. Why join? Permanent, full-time opportunity Competitive salary package National company with opportunities for growth Free onsite parking About the role: Manage and respond to email, phone call, and walk-in enquiries effectively and efficiently. Build and maintain professional relationships with internal teams and clients. Own and resolve customer orders, enquiries, and issues with a proactive approach. Ensure customer requirements are entered into the database and kept up to date. Confirm orders are production-ready and sites are prepared for installations or service. Complete daily administrative tasks, such as filing, printing, and maintaining records. Liaise with internal and external stakeholders to achieve customer satisfaction. Support the area representative and estimator to meet customer priorities. Ensure all orders are operation-ready, including drawings and specifications. Gain a working knowledge of the product range and understand relevant building standards and codes. About you: Strong attention to detail and problem-solving skills. Reliable, organized, and able to prioritize workloads to meet deadlines. Exceptional communication skills, both written and verbal. A team player with excellent relationship-building abilities. Previous experience in customer service, reception, or PA roles. Knowledge of relevant systems (e.g., V6 database) is advantageous Car and driver's license required as the site is not accessible via public transport. If this sounds like the role for you, apply today For more information, contact Tracey.Purcellpersolkelly.com.au Reference: 210288231 QLD Licence- LHL-02514-D2P2F Who are we At PERSOLKELLY, our passion is - and always has been - putting you first. We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability. We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply. So it's over to you. If you would like to join our team, please APPLY now. To learn more about working with PERSOLKELLY, we encourage you to visit our website. Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights. Consultant Tracey Purcell Reference number: 210288231_173812019765184 Profession:Call Centre & Customer ServiceCustomer Service Company: Programmed Date posted: 29th Jan, 2025

Applications close Sunday, 23 February 2025
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