This is a Salesforce Administrator role with one of the leading companies in AU right now Team Global Express with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the takes off. More About the Role at Team Global Express You can expect to review support tickets, troubleshoot issues, and prioritise tasks. Engage with stakeholders to discuss requirements and provide project updates. And additionally, you’ll design and implement scalable solutions, conduct training sessions, and collaborate with various business areas to optimise Salesforce for data capture, processes, insights, and reporting. Key Responsibilities - Administer and maintain Salesforce, ensuring data governance, user management, and data integrity. - Drive efficiencies through automation and identify areas for improvement. - Design scalable, best-practice solutions based on requirements and feedback. - Troubleshoot and resolve issues within Salesforce. - Collaborate across business areas to optimise Salesforce for data capture, processes, insights, and reporting. - Create and maintain communication journeys in Marketing Cloud. About You You are a proactive and detail-oriented Salesforce Administrator with a strong technical background and excellent communication skills. You thrive in a collaborative environment and are passionate about leveraging technology to improve business processes. Your ability to translate technical information into layman’s terms and your commitment to user satisfaction set you apart. You are comfortable with change management and governance, and you excel at managing multiple aspects of Salesforce projects. Qualifications - Minimum of 2 years of experience in Salesforce Administration, including Sales and Service Cloud applications. - Certification in Salesforce Administration. - Understanding of Marketing Cloud, Data Cloud and Marketing Cloud Journeys would be advantageous - Proven ability to implement Salesforce configuration changes, including Flow, assignment rules, approval processes, and more. - Strong data management skills to improve Salesforce data quality. - Experience working in Agile environments. - Proficiency in Microsoft Office suite of tools. If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Team Global Express. ✅ Applying here is the first step in the hiring process for this role at Team Global Express. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.