We are looking for dedicated and personable Customer Service Officers to join our NSW Team supporting various races in Randwick and Rosehill racecourses on Saturdays from February through April 2025. As a Customer Service Officer, you will be responsible for providing exceptional customer service, taking and processing bets, operating wagering terminals, overseeing EBT machines, and handling cash transactions. This is NOT a food and beverage assignment. WHAT YOU WILL DO Greet and assist customers in a friendly and professional manner Take and process bets accurately and efficiently Operate wagering terminals, and 'standalone' EBT machines Oversee cash handling procedures and reconciliation Resolve customer inquiries and issues Adhere to company policies and procedures at all times Promote a safe and inclusive environment for customers and colleagues WHAT YOU NEED TO HAVE Must be over the age of 18 Previous experience in customer service or a similar role (desirable) Strong communication and interpersonal skills Ability to handle cash and perform basic math calculations Proficiency in operating wagering terminals and EBT machines is an asset (desirable) Knowledge of responsible gambling practices is (preferred) HOW TO APPLY You must have the right to live and work in Australia to apply for this role. Click "APPLY NOW" to register for. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted. johnnathan.samaniegopersolkelly.com.au Who are we At PERSOLKELLY, our passion is - and always has been - putting you first. We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability. We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply. So it's over to you. If you would like to join our team, please APPLY now. To learn more about working with PERSOLKELLY, we encourage you to visit our website. Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights. Consultant Johnnathan Samaniego Reference number: 210287358_173734740095772 Profession:Call Centre & Customer ServiceCustomer Service Company: Programmed Date posted: 20th Jan, 2025