Job ID: 273453 Date posted: 25/01/2025 Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. What you need to know Working at IKEA has its benefits and rewards: • $27.35 base hourly pay rate • Above award rates and penalty rates (including Sunday and Public Holidays) • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more • 24/7 access to our Employee Assistance Program for health and wellbeing support • 15% Co-worker discount • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant • Co-worker uniform provided • Free Co-worker parking • Bonus programme (where eligible) • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible) Additional Information: • These roles are: o Permanent Part-time, 40hrs – 50hrs/fortnight (Product Recovery & Quality Co-worker). o Permanent & Temporary (Until 27 April 2025) Part-time, 40hrs/fortnight (Bedrooms Co-worker). • The shift times required to work will be spread between 8:00am to 9:30pm, Monday – Sunday. • Thursday & Friday night availability is required, and 3/4 weekend availability is required every month. About this work area As a Sales Co-worker your responsibilities will include, but are not limited to: • Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions. • Actively participating in selling products with a positive attitude and contribute to business goals and growth. • Being an expert and passionate about the IKEA product range; and actively learning about their features and benefits. • Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced. • Assembling our products according to proper building and enclosed instructions to ensure complete functionality. • Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment. As a Sales Co-worker (Bedrooms) your responsibilities will include, but are not limited to: • Approach arriving and browsing customers. Identify their overall need to support them in the best way by asking the right questions. • Actively participating in selling products with a positive attitude and contribute to business goals and growth. • Prepare product presentation and secure merchandising basics. Ensure all customer material and digital solutions are ready to use - to give customers a positive shopping experience. • Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment. • Stay knowledgeable about in-store specials, delivery options, product features and benefits. As a Product Recovery & Quality Co-worker your responsibilities will include, but are not limited to: • Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions. • Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store. • Take necessary action on products to give them a second chance, such as repackaging them back into a saleable condition. • Assembling our products according to proper building and enclosed instructions to ensure complete functionality. • Support the quality work in the store to constantly improve customers' quality perception of IKEA products. • Always consider the sustainability impact when deciding when and how to recover products. • Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment that cultivates a strong understanding of product recovery, quality and compliance processes. • Maintaining a safe and secure environment within the IKEA store, always ensuring the well-being of both customers and co-workers. We need people like you At IKEA, work is so much more than a job. Come join us