Affinity Diamonds Fine Jewellery Sales Manager Sydney NSW Full time Affinity Diamonds are seeking an enthusiastic, proactive individual to join our expanding sales team. Key Selling Points Professional work environment in a young dynamic team Innovative company with a respected brand Excellent remuneration About the Business Affinity Diamonds is an Australian owned, family-run diamond and jewellery business with over 30 years' experience. At Affinity Diamonds we don't sell, we teach. We empower our clients with all the tools they need to choose the most beautiful diamond possible. Located in the heart of Sydney's CBD, the Affinity Diamonds team are a group of highly skilled master jewellers, setters and diamond merchants who work with their clients to understand, design and create their own bespoke piece. We pride ourselves on providing our clients with an intimate and personalised service built on trust and knowledge. Are you passionate about delivering exceptional customer experiences and leading a high-performing team in a luxury environment? Join our team as a Fine Jewellery Sales Manager and take charge of creating unforgettable moments for our clients. About the Role As our Sales Manager, you will be required to: Lead by example to ensure outstanding customer engagement and service. Consult one on one with clients. Educate clients on the different characteristics of diamonds and precious gemstones including the 4 C's. Review and analyse store performance regularly, sharing insights and strategies for improvement with the team. Develop and implement sales strategies to meet and exceed store targets. Drive team performance with clear coaching and actionable feedback on sales, service, and operations. Review and analyse store performance regularly, sharing insights and strategies for improvement with the team. Ensure compliance with policies and procedures while promoting a positive and collaborative team culture. Opportunity to lead and grow a team of motivated sales professionals in a premium boutique setting. Work to KPIs and budgets. Willing to work weekends. Skills, personality traits and experience Immaculate personal presentation and communication skills. Ability to work as part of a team. Must have an understanding of diamonds and gemstones. Must have a good understanding of the 4Cs of diamond quality. Must have an outgoing personality with a proactive attitude towards the business. Honest and trustworthy. A high level of initiative and tenacity in addition to sales drive. A proven track record of retail sales experience within either premium jewellery or high-end luxury goods