The Company Our client is an Australian Freight Forwarding and Customs Brokerage company, founded over 35 years ago. Founded with a vision to streamline and optimize global trade operations, the company offers a wide array of services ranging from freight forwarding and customs brokerage to warehousing and distribution. At the core of the business' success lies their dedication to innovation and customer-centricity. Leveraging their extensive industry expertise and network, the company continually adapts to evolving market trends and regulatory requirements, providing tailored solutions that meet the unique needs of each client. The Position They are looking to employ an experienced Customer Service Operator to work in the Botany Head Office and reporting directly into the General Manager you will be responsible for managing the day-to-day enquiries from existing and potential customers of the business. On an average day you will: Liaising with external customers Liaising with key account managers, BDMs and management Update customer accounts on CRM The Package If you are the right person for the role, then this company will offer: A salary of $75k - $90k pa The Candidate This job would suit a candidate that has experience in a Customer Service role with an Australian Freight Forwarder and has experience in the Australian freight forwarding industry. The ideal candidate will also have the following attributes: Must have experience using Cargowise ICS and 1-Stop experience would be favorable Freight Forwarding qualification Customer Care focus and strong communication skills If you have the above criteria apply below, or phone Ian on (07) 3172 2086 for more Information. You can also join our Facebook page to be kept updated with all other opportunities currently available. http://www.facebook.com/pages/ROC-Consulting-Group/229597947063513 or visit our website at www.rocconsulting.com.au Consultant ianrocconsulting.com.au Reference number: IRCSNSWFF Profession:Transport, Shipping, LogisticsFreight Forwarding Company: Roc Consulting Date posted: 30th Jan, 2025