Job Description A Career that lets your passion shine: Elevate our brand’s presence, drive sales leads, and increase conversions Respond promptly to group booking inquiries via email or phone during shifts, ensuring immediate communication Cultivate high-value client relationships with your proactive sales strategies Maximise revenue opportunities in the areas of group reservations, conferences and events Meet and exceed individual KPI's as well as contributing to the KPI's of the team Liaise closely with the Sofitel and Accor Sales and Marketing Teams to ensure the implementation of the sales plan Conduct Sales inspections and familiarisations to create awareness of the Hotel’s product and maximise potential future revenue Seamlessly coordinate and relay event details and feedback across departments to drive outstanding results and ensure success