About Us Identimark is a family-owned business with over 30 years of experience driving safety initiatives in the energy sector across Australia and New Zealand. We're committed to delivering high-quality products and fostering a collaborative work culture that values every team member's contribution. If you're an experienced professional in operations or customer service, looking for a rewarding role in a close-knit and dynamic team, we want to hear from you The Role We are seeking a proactive and detail-oriented Operations Administrator to join our team. This is a hybrid role with travel to Caringbah as needed. We're open to candidates based in Sydney and surrounds. Reporting to the Operations Team Leader (Based in Auckland), you will play a key role in managing customer orders, liaising with suppliers, coordinating logistics, and ensuring exceptional service delivery. This is a fantastic opportunity for someone who is self-driven, tech-savvy, and passionate about continuous improvement. Key Responsibilities Supplier Coordination: Communicate with suppliers to track orders and update internal teams on lead times. Coordinate design and artwork requirements for quotes and orders. Inspect products at the warehouse prior to distribution. Logistics Management: Oversee freight processes, including tracking international shipments and addressing delays. Ensure timely dispatch of orders via 3PLs, suppliers, and contractors. Customer Support: Provide outstanding telephonic and email support to customers. Process orders from Sales Representatives and update clients on order progress. Prepare accurate pricing and quotations. What We're Looking For Proven experience in a customer service or operations support role. Industry experience in Print/Signage (advantageous but not essential). Strong communication skills, with the ability to interact effectively with stakeholders at all levels. Exceptional attention to detail and problem-solving abilities. Proficiency in MS Office and the ability to learn new systems quickly. Friendly, positive can-do attitude and proactive team player. Why Join Identimark? Competitive salary with flexible work arrangements (hybrid setup). Opportunities for professional growth and career progression. A collaborative and inclusive team environment. Some travel to NZ for training and team connection. If you're ready to take on a pivotal role at Identimark and have the skills and experience we're looking for, we'd love to hear from you How to Apply Apply via Seek. For any queries or application difficulties, please contact recruitmentubteam.com. Please Note: Only shortlisted candidates will be contacted. For any queries or difficulty applying, please reach out to recruitmentubteam.com