Your role at St John of God Midland Hospital The Administrative Assistant is responsible for providing a highly professional standard of reception and a comprehensive admission and clerical support service to hospital clientele, caregivers and the health care team. The Position Answer telephone and desk enquiries using a pleasant, courteous and professional approach, and assist where possible or refer the enquirer to the appropriate caregiver. Welcome patients on admission and provide room orientation as appropriate. Complete all relevant admitting and discharge procedures (including boarders) and complete documentation. Welcome and orient visitors as required. Maintain responsibility for the management of all patient health information associated with patient admissions, transfers and discharges, for the ward/department or hospital as required, in the Patient Administration System. Ensure patient health records are accurately collated and returned to HIS Department within 24 hours of patient discharge. Ensure Patient Administration System is reviewed daily and updated accurately. Validate ward/department patient lists daily to ensure an accurate patient census. Train new and relief Administrative Assistants in the Patient Administration System and role. Arrange follow up appointments for patients with medical practitioner’s rooms and/or allied health professionals. Orientate new medical and nursing caregivers to the clerical requirements of the ward. Communicate and liaise with nursing and medical caregivers regarding ward information. Order and maintain stationery and/or supplies for the ward/department. Other clerical duties as required and as per specific ward/department duty list (located in ward/department manual). Position Requirements A willingness and capacity to embrace the Mission and Values of St John of God Health Care. Previous administration/reception experience. High level of communication and interpersonal skills, including written and verbal communications. Good organisational skills and attention to detail. Ability to work in an interactive environment as well as work with minimal supervision. Demonstrated computer literacy with MS Office and relevant databases. We can offer you Salary : $40.58 - $43.80, plus 11% superannuation Casual position available Discounts on hospital services & private health insurance Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as: Novated leasing work related expenses self-education and additional superannuation Free on-site parking Access to fitness and wellbeing benefits through Fitness Passport Innovative Professional Development opportunities A welcoming and supportive culture A healthy work-life balance through flexible work options, additional purchased leave & well-being programs At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being. Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.