Introduction Established in 1975, Access Hardware is a family owned and operated Australian company dedicated to excellence in all aspects of architectural hardware and security solutions. We are Australia’s largest specialist distributor of architectural door hardware, and associated products for the construction industry. With offices across Australia, offering the biggest range of Australian and international brands we are committed to constantly improving the service we provide our customers. Description We currently have full-time permanent Customer Service Representative opportunity available in our North Melbourne office. What we are looking for: Excellent Customer Service Skills Experience in a Call Centre Environment Professional Communication Skills Strong Attention to Detail Proficient Computer Skills Genuine Desire to Learn Some of your day-to-day duties will include: Capture all Inbound Activity for Access Hardware Trade Sales Department Ensure Accurate and Timely Support with Quoting and Invoicing Maintain Customer Databases Build Relationships with Internal and External Customers Ad hoc Admin Duties as required Why Access Hardware? Because the people we employ make it a great place to work Access Hardware will provide you with: Ongoing Training & Development Inclusive & Supportive Team Environment EAP services to employees and their immediate family members A genuinely paid parental leave scheme, and even a paid day off for your birthday Skills And Experiences If the profile above sounds like you, please apply now The successful candidate will be required to undergo a National Police Clearance. Aboriginal and Torres Strait Islander peoples are encouraged to apply