Are you ready to be a part of a revolutionary movement towards sustainable energy? Global energy and renewables powerhouse 1Komma5 is on the hunt for energetic and ambitious customer service and appointment setters to join their Customer Care team. About Us: At 1Komma5, we're not just selling solar panels and batteries —we're transforming the way homeowners power their lives. We're a trailblazing force in the renewable energy industry, dedicated to empowering families and commercial businesses to embrace clean, green energy solutions that save them money and reduce their carbon footprint. Now as one of Australia's largest solar power & battery storage installers, our team is comprised of solar obsessed electricians, engineers and product specialists who love what they do Operating across 7 countries and growing, we're on a mission to continue our global expansion and takeover the Australian market. The business is experiencing rapid growth and we are looking to bring on a number of new, enthusiastic and high energy staff to help service a significant increase in demand for their products. With a modern office and trendy working environment in North Sydney, this is an opportunity to join a company that values having fun while you work. Key Duties and Responsibilities Customer Support: - Answer inbound phone calls, emails, and live chat queries in a friendly and professional manner and resolve customer concerns, including troubleshooting solutions. Appointment Setting: - Schedule appointments for consultations, installations, and service follow-ups, ensuring accuracy and timely coordination. Installation Bookings: - Manage and confirm bookings for installations, ensuring all details are accurate and communicated clearly to customers and relevant teams. - Maintain a high level of booking accuracy to minimise rescheduling or cancellations. Collaboration and Communication: - Work closely with the technical team to ensure seamless handovers for technical issues. - Accurately update customer records in the CRM system after each interaction We are really keen to hear from candidates who exude high energy and have a great 'can do' attitude. Experience in the solar energy sector is not necessary, but experience in a phone based role or call centre environment is highly regarded. Our client will provide full product training to the successful candidates, as well as ongoing phone sales and customer support coaching. With multiple positions currently available in this highly successful and close knit team, the role offers a generous hourly rate of $30 plus super commission. Successful candidates must be reliable and able to commit to a minimum of 25 hours per week, working from the office located in North Sydney. Full time hours are also available. There are also daily sales incentives providing you with further opportunity to earn more rewards and recognition and a genuine career path within this business. The roles are sure to be filled quickly, so if you feel this opportunity is of interest be sure to apply today. Insight Resourcing www.insightresourcing.com.au