A work culture that values you and invests in your career Receive generous salary packaging - up to $18,550 per annum tax free Flexible WFH and in Office at Kelvin Grove About Bolton Clarke Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating, and supporting older Australians to live and age positively. About the opportunity We have an exciting opportunity for an experienced administration officer to support our workers’ compensation team. Based in Kelvin Grove (with a hybrid work option), this role performs a critical function supporting our team to achieve success in the management of claims injury/rehabilitation case management. The role may also present opportunities for further exposure to injury management support and/or claims management for less complex cases across multiple jurisdictions. Your new role will see you : Provide accurate, timely and efficient support to the administration of workers’ compensation claims. Provide exceptional customer service to our internal and external stakeholders to support timely and effective rehabilitation and claims management. Assist our Self Insurance team with administrative duties including the input of claims into our database, data input of medical certificates and supporting documentation, processing of invoices for timely payments and verbal or written communication with our workers, managers, and external stakeholders. Assist with administration and accounts processing tasks to support our wider team nationally. Maintenance of the claims/injury management data system, as well as assistance in the reporting and analysis of data. Provide document management support services where required including electronic document management, electronic filing, document compilation and mail outs. About You: Effective communicator, with demonstrated people skills and excellent written and verbal communication. Ability to build constructive and effective relationships to negotiate with and influence internal and external stakeholders Effective time management and coordination skills Strong organisational and planning abilities with attention to detail Demonstrated experience in Microsoft office Positive collaborator with a proactive attitude Experience in a self-insurance scheme would be highly regarded Our Benefits Our culture is both supportive and collaborative where you can make your role your own. In return for your hard work, you will receive a generous salary package plus: We provide a work culture that values you and invests in your career Professional development and career opportunities Flexible Hybrid working arrangement, 2 days in the office, 3 days WFH Salary packaging options and tax benefits of up to $15,900 plus an additional $2650 in entertainment per year available Mobile phone and laptop provided Options for additional purchased leave Employee Assistance Program for you and your family Private health insurance discounts so you can take care of you Flight Centre Travel Club holiday deals How to Apply Please apply below with a resume and cover letter or direct on our careers site at www.boltonclarke.com.au/about-us/our-people/career-opportunities/ For further information or a copy of the Position Description please contact recruitmentboltonclarke.com.au We will be assessing applications as they are received and interviewing shortlisted candidates as soon as possible. Applicants must obtain Federal Police Clearance or willingness to undertake the check, along with obtaining an annual seasonal flu [CW1] vaccination and meeting Covid-19 vaccination evidence in line with current requirements.