Why join us? We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with not-for-profit salary packaging benefits, and the support of a wonderful leadership team and colleagues. The Role We are seeking a Senior Administrator to join the team at our facility in Tweed Heads. This position will ensure the smooth weekday operations of administration duties for the facility through delivery of high customer service, through phone and face to face encounters with our residents and their families as well as other visitors to the facility. This is a permanent full-time position and reports directly to the Facility Manager. Take a look around: - https://www.sccliving.org.au/our-services/residential-aged-care/find-a-community/st-josephs-residential-aged-care Your key responsibilities will be to: Ensure accurate and timely data entry into Client Management systems Produce quality documents such as meeting agendas, meeting minutes, reports, memos, forms and other documents required by the Facility Manager Organise deliveries and couriers as required and requested by Facility Manager Maintain the visitor’s book to reflect accurate visitation records Ensure that the reception administration area and meeting rooms are clean and presentable at all times Support in roster management process, timesheets and payroll of the facility as requested Respond to internal & external communications appropriately and effectively ensuring responses are within reasonable timeframes Order food, beverages, cleaning supplies and maintain stationary stock for the office as requested and routines required Greet visitors and direct them accordingly, in a friendly and polite manner, ensuring all visitors sign in and out of the premises Provide quality services to all enquires to external and internal customers Experience in administration position Data entry into client management systems Customer service experience Undertaking banking and petty cash responsibilities Strong organisational and time management skills Experience with rostering Able to provide evidence of COVID-19 vaccinations Proven experience in a similar role is advantageous. Excellent communication both written and verbal