SSKB, a privately owned strata management company with offices across Australia's East Coast, is currently hiring We pride ourselves on being easy to work with, finding solutions to challenges, and maintaining a relentlessly positive attitude. We are ‘one team’ that charges headfirst into obstacles, constantly seeking growth opportunities. The SSKB Positive Difference Our commitment to integrity means we follow through on our promises with speed and precision. We thrive on adding value in every situation, and we believe in the power of asking questions rather than making assumptions. We prioritise doing what is right over being right, taking ownership of our problems and learning from our mistakes. Join us today and be a part of a team that lives these values every day. The Position Based in Bundall, we are looking for a customer service / administration professional to join our customer service team on a full-time basis. This opportunity isn't your standard customer service role. You will be liaising with owners living in body corporate communities by telephone and email. This is a unique, fast paced working environment in a friendly and supportive team. About You To be successful you will be able to show that you possess: Excellent telephone manner and communication skills Ability to develop strong interpersonal relationships with the team, other departments and offices An eye for detail and be a bit of a perfectionist Have an enquiring mind to identify and solve procedural and system questions Assist with management of various centralised functions which are the responsibility of the team Advanced computer skills in software systems and generally technology savvy Excellent keyboard skills and knowledge of Microsoft Outlook, Excel and Word Above all, you will be a dedicated team player who considers customer service a high priority, both internally and externally. What’s on Offer We provide comprehensive 3-month body corporate training for all new team members, along with ongoing training and development opportunities. Competitive salary Monday to Friday - no weekends Social culture with regular team events Career progression through sound leadership and mentoring If you have relevant experience and are ready to take the next step in your career, apply now by clicking on the 'Apply' button and attaching your resume and cover letter.