Customer Service Officer Competitive salary Super Generous Employee Benefits Personal development program About The Role This is a hands on role and will involve providing efficient, accurate and timely service to our clients as well as dealing with daily proactive administrative duties. It is essential that you are self-driven and attentive to details as this position will be involved with: The answering and distribution calls received Customer service Web training (as relative to our processes) Assistance with promotions, events and other sales functions Sales reporting (system generated documents) Ensuring all billing is actioned and updated Manage and maintain all up to date information in the company operating system About You Previous experience in a customer service environment A great attitude A person who takes responsibility for their own performance Excellent communication skills Office and data entry experience What’s In It For Me? A competitive salary and superannuation. Flexible working arrangements – opportunity to Work from Home and on site or be incentivised to work on site only. The opportunity of career advancement through mentoring and our learning and development program The opportunity to work with a great team in a dynamic fast paced environment A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more To know more about the exciting employee benefits at Grace, click on the link: https://www.grace.com.au/careers About Grace Group Grace is Australia's leading services company, committed to excellence and passionate about our people. With over a century of experience, we've established a reputation for delivering outstanding service in relocation, removals, and information management. We view our employees as our greatest asset and attribute our success to their dedication and talent. This is why we invest significantly in their development, offering comprehensive training, career advancement opportunities, and a diverse and inclusive work environment. Grace provides a stimulating and rewarding environment where employees can reach their full potential. We support their growth with practical training, formal education, and chances for internal movement and promotions. Our dedication to inclusivity means we strive to create a workplace where everyone, regardless of their background, feels valued and included.