All the care in the world Patients First Would you like to showcase your talent as a Medical Receptionist, working with the best Radiologists in Australia, alongside a team who are crazy good at what they do? Jump start your new work life now. Work anywhere on the Gold Coast, be part of a working family that continually strives for a strong positive culture and recognises your achievements through rewards and promotion. All we ask is that you are motivated to work full-time Monday to Friday, have an appetite to learn new things, are great with your time management, can use a computer, can provide excellent customer service, get along with people, put our patients first and live our Values in all that you do. We will provide you with the training to do the rest. ABOUT US South Coast Radiology is a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in its technology platforms. One of the largest radiology providers in Australia Integral Diagnostics has established a strong reputation for quality, excellence, and innovation. South Coast Radiology, part of the Integral Diagnostics group is the largest radiology group on the Gold Coast, and one of the longstanding radiology organisations in Southeast Queensland. Our 17 convenient imaging locations across the Tweed and Gold Coast include two hospital-based sites at John Flynn and Pindara Private Hospitals as well as practices in Mackay and Toowoomba. ABOUT THE ROLE Full-time & Part-time permanent positions available . Monday to Saturday shifts- 38hours per week. Responsibilities include: Greet all patients on arrival in a courteous, professional, and sensitive manner ensuring their visit is a positive experience. Register patient and process relevant paperwork on arrival. Answering Calls: Be the friendly, professional voice that patients and referrers hear. Scheduling of appointments using our state-of-the-art RIS system - Karisma Prepping Patients: Determine & inform patients of correct preparation requirements, costing estimates & rebates prior to their arrival. Manage and prioritise appointments to maximise clinic efficiencies. On patient departure, ensure patient accounts are settled. Complete end of day processes, including billing off all patients, Medicare and DVA batching, site report follow-up and end of day closures. ✨ CULTURE, WELL-BEING & BENEFITS Strong Team Culture: Join a supportive team that values teamwork, community, and inclusivity. Work-Life Balance: Enjoy living and working on the beautiful Gold Coast Job stability and career development opportunities Dedicated one on one training programme provided by one of our experienced trainers. Expert Team: an experienced team who are able & willing to share their years of knowledge. Professional Development: Increase your existing knowledge of medical terminology as well as various medical imaging services. Full Uniform Provided: Look professional with our provided uniforms. Recognition Programs: Enjoy staff recognition programs and awards. Discounted imaging services for employees and immediate family Corporate Benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider Fitness Passport: Access over 1000 fitness locations nationwide. Employee Benefits: Such as paid parental leave, assistance programs, discounts to 100's of retailers, travel and on healthcare for you & your family. Career Development: Explore fantastic opportunities to further your career with Lake Imaging. ♀️ ABOUT YOU As the face of our organisation, you will gain experience and exposure to all radiology modalities across the clinic, whilst broadening your ability to work alongside many of our dedicated radiologists, technical and administration staff. Experience in Radiology administration: or a patient facing role with an understanding of medical imaging terminology is preferred but not essential Tech Savvy: Excellent keyboard skills for data entry Communication and interpersonal skills to assist in showing our patients care, compassion, and empathy. Analytical and problem-solving skills in order to effectively optimise allocated appointment slots. Time Management: Strong multitasking skills showcasing the ability to manage multiple responsibilities at a time whilst working well under pressure. Work autonomously as well as in a team environment. Be committed to your own professional development, including embracing ongoing learning opportunities as part of your professional development. EFTPOS and cash handling skills Interested? Simply submit your resume by selecting APPLY. OR visit https://www.integraldiagnostics.com.au/page/join-us/current-vacancies/ to update your interest in this role via our candidate portal. Nikki Cooke: ncookeidxgroup.com.au 0497 153 585 South Coast Radiology & Integral Diagnostics supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time. www.integraldiagnostics.com.au/recruitment/ Building a healthier world, by delivering the best health outcomes one patient at a time. S-DNI