Customer Service Administrator Posted: 21 Jan 2025 Location: Mascot/Botany Category: Customer Service/Call Centre Type: Full time Salary: Generous Salary Performance Based Bonus Highly successful Australian owned wholesale supplier of commercial interior textiles & finishes Varied role responsible for end-to-end processing & coordinating of customer orders Great customer base including Designers, Architects, Furniture Brands, Developers | Builders Stylish offices - Mascot area Generous salary performance bonus on-site parking close to station Australian owned, represented & inspired globally, this long-standing wholesale supplier of commercial textiles & interior finishes is renowned for their innovative, high-quality products. Due to continued growth, a new opportunity has been created within their long-standing customer service team and your contribution will be key to ensuring that a high level of service continues to be delivered to their loyal customer base. Some of your responsibilities will include: Handling pre and post B2B customer sales enquiries re pricing, stock availability, product information, delivery schedules via email and phone Processing customer orders & sample requests Preparing pro-forma invoices Processing returns & credits Liaising with the Purchasing team & freight companies regarding deliveries, shipping timelines etc. Assisting customers in showroom as required Essential skills & experience: Previous experience in a product-based B2B customer service role including the processing of orders Strong communication skills and the ability to work as part of the team Experience using CRM systems and intermediate MS Word & Excel TO APPLY: Please apply with an up-to-date copy of your resume OR email jobsrecruitmentedge.com.au If you have any questions, please feel free to call Anna on (02) 9317 2333 or 0426 588 244. At Recruitment Edge we strive to create an environment that values and celebrates diversity in all its forms. We are passionate about providing equal employment opportunities and we actively encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people. Apply Now