About Fresh Clinics At Fresh Clinics, we’re not just supporting healthcare professionals—we’re revolutionising the medical aesthetics industry. Our industry leading "clinic in a box" model equips nurse-entrepreneurs and business owners to build, scale, and thrive with confidence. Backed by world-class technology, unrivalled medical compliance support, and a thriving community of healthcare professionals, we’re empowering clinics to deliver exceptional care whilst achieving their business dreams. As one of Australia’s fastest-growing tech companies and a proud top-ten finalist in Deloitte’s Tech Fast 50 three years in a row, we’re scaling fast, making waves, and redefining a global industry. At Fresh, our culture is as bold as our mission. We “work smart, hustle hard, stay humble, and lead with kindness.” If you’re looking for a workplace that celebrates innovation, drives real-world impact, and champions your growth—welcome home. About the role We're searching for a Senior IT Security Engineer to join our Security Operations team Your primary focus will be to safeguard Fresh Clinics' digital infrastructure and ensure our systems are protected and monitored against threats. Reporting to Head of Information Security - Nicole Neil, you will facilitate the development of new products and services, ensuring we maintain compliance and security. Your work will support in fostering trust and confidence with our customers, by showing that we take their data seriously, by applying rigorous security protections to ensure its safety whilst in transit and at rest. If you're excited about the opportunity to join a newly built team, love building from the ground up and have a pragmatic but diligent approach to IT security we would love to hear from you What you'll do Threat Monitoring & Detection: Analyse alerts, manage the SIEM, and identify anomalies or suspicious activities from intrusion prevention and endpoint protection tools. Vulnerability Management: Monitor infrastructure for vulnerabilities, prioritise remediation, and patch systems to prevent exploitation. Incident Response: Assist in active security incidents, conduct root cause analysis, minimise impact, and prevent recurrence. System Optimisation: Ensure security systems like firewalls, IDS/IPS, and endpoints are running optimally and adapting to emerging threats. Collaboration: Work with IT, DevOps, and application teams to embed security into systems and processes, including secure code reviews and DevSecOps practices. Compliance & Governance: Partner with the business to meet regulatory requirements and conduct audits. Key responsibilities: Conduct penetration tests and vulnerability assessments. Evaluate and improve application and network configurations for potential security gaps. Research new threats, security trends, and tools to stay ahead of attackers. Test disaster recovery and incident response plans to ensure readiness. Perform system health checks, routine audits, and backup verifications. Your skills and experience: Technical Expertise: Proficient with Security Incident Event Management (SIEM) systems, endpoint protection tools, AWS, Firewalls, and vulnerability management tools. Infrastructure Knowledge: Solid understanding of networking infrastructure, including DNS, DHCP, TCP/IP, Load Balancers, VPNs, and Firewalls. Vulnerability Management: Experience analysing and mitigating vulnerabilities across complex enterprise environments. Incident Response: Hands-on experience with incident response programs, including playbooks and active incident participation. Regulatory Knowledge: Familiarity with compliance and regulatory standards such as HIPAA, ISO27001, and similar frameworks. Problem Solving & Analytics: Strong problem-solving abilities and a knack for analytical thinking to address complex challenges. Bonus points for: Experience in encryption, identify access management solutions Ability to balance technical priorities with business objectives Ability to translate technical issues for diverse stakeholders. Why Join Us? Impactful Work: Help revolutionise healthcare and make a difference for healthcare professionals and their patients. Growth Opportunities: Be part of a scaling company with room to grow your career. Supportive Culture: Join a team of smart, kind, and driven individuals who value work-life balance. Flexible Work: Enjoy autonomy with remote-first work arrangements and the ability to manage your own schedule. Go Green: With EV Novated Leasing Wellness: Access to our EAP service and quarterly wellness days Give back: We offer two volunteer days annually for our team to give back in a way that's meaningful to them Social: We have quarterly in-person and remote social events for our distributed team to come together Ready to Apply? You'll work in a dynamic environment, tackling real-world security challenges whilst working within a rapidly scaling team that thrives on helping one-another, will support you in taking your career to the next level. Sounds cool? We'd love to hear from you Fresh Clinics are an equal opportunity employer and encourage people from all walks of life to be part of our team.