Level 2 Support Engineer | Work from home up to 4 days per week | Sydney Your new company An exciting new opportunity is available for an L2 Support Engineer at a Market Leading Managed Service Provider. This is a permanent position that offers a hybrid working environment that allows you to work from home up to 4 days per week. The successful candidate must live in Sydney. Your new role The successful candidate will need a range of well-rounded technical skills, to provide on-site support and remediation of level 2 desktop and Microsoft 365 cloud issues. You will also perform the physical installation and assist with the configuration of equipment, such as servers, PCs, switches, routers, wireless access points, and other related equipment. Audits of equipment in existing environments will also be required. What you'll need to succeed Previous experience working in an MSP environment is essential. Experience with Windows Servers (2008-2022)Basic Networking knowledge TCP/IP, DNS and DHCP Active Directory and User Management Previous experience working in an M365 Environment Experience with Intune, Entra ID and Autopilot Experience with Office 365 platform (SharePoint, Teams, Admin Portal and Directory Sync)A valid driving licence is required and access to your own vehicle. What you'll get in return Work from home up to 4 days per weekOpportunities for career growth and advancementSupportive and inclusive work cultureTraining and development programsCollaborative and team-oriented environmentRecognition and rewards for outstanding performanceDiverse and challenging projectsOpportunities to work on cutting-edge technologies What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to charlie.pymhays.com.au If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 2902966