Job Description Why You'll Love Working with Us: Unlimited Earnings Potential: Start with a $52,190 base salary plus superannuation, and enjoy commissions paid fortnightly. First-year on-target earnings (OTE) are easily $80,000, with top performers earning closer to $100,000 Bustling Environment: Join a lively, active environment that is full of energy, while also receiving the best in class upskill and support to help you grow your career at TSA Meaningful Work: Support small businesses across Australia by selling solutions they truly need. Great Working Hours: Enjoy a 6 am-5 pm schedule (5am-4pm during daylight saving time), with no nights or weekend work Fantastic Benefits: Yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more. Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training. Work-Life Balance: After six months, and once you've mastered our training, work from home two days per week What You'll Be Doing: Answer inbound calls from small business owners, representing and promoting a wide range of Telstra products and services. Provide expert advice tailored to customer needs and lifestyles. Use effective communication skills to empathize with and understand customers. Confidently de-escalate any customer grievances. Be flexible with hours to ensure we’re there when our customers need us.