Ambulatory Services Administration Assistant Part-time position – 0.8 FTE / 4 days per week (Fixed-term 12 months) Cabrini Elsternwick & Malvern Cabrini Benefits: Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits. Flexible work arrangements. Opportunity to develop skills in a supported environment. Excellent workplace culture. Ongoing peer support and supervision. Vibrant locations close to public transport. About the role An exciting opportunity exists for an experienced administration assistant to join our fabulous Ambulatory team on a part-time basis (4 days per week). This is a fixed-term role for 12 months with the potential for ongoing employment. The Ambulatory Services Administration Assistant is responsible for performing clerical and receptionist duties for our Outpatient services. The role will be based at Cabrini Specialist Centre - Elsternwick and in our Exercise and Wellness Centre at our new site in Malvern. You will need to have experience to apply for this role, and be confident to perform reception duties autonomously. About You We are looking for a dynamic and enthusiastic administration assistant committed to providing high-quality customer service for our outpatients team. Key responsibilities: Autonomously perform reception duties, offering hospitality and efficient services to all outpatients and staff. Maintain appointment bookings with Allied Health Clinicians and Nurses. Provide relevant service information to patients and, where appropriate, gain and record informed financial consent. Complete invoicing/receipting of payment with HiCAPs and Medicare, and maintain chronic disease management plans Manage patient scheduling, outpatient admissions and discharges in line with our health fund requirements Escalate complex patient concerns to the relevant service manager Develop and maintains a good knowledge of Cabrini ambulatory services and staff Maintain confidentiality and respects sensitive information, adhering to Australian Privacy Principles 2014 and Cabrini Privacy Policy. About you: Strong attention to detail and fantastic customer service skills Ability to work well within a team and have a flexible approach to tasks allocated Proficient in Microsoft Office package, including good keyboard skills, word processing, and accurate data entry, and ability to learn new IT software quickly. Experience working in healthcare and training in medical terminology is highly desirable To view the full position description click here Enquiries should be directed to: Rob Masterman - Admin Team leader on 03 9508 5205 Susy Baenziger – Manager Outpatients 9508 5200 Please note that interviews may be offered on application, we urge you to submit your application today Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community. Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission. As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. Working for Cabrini Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years. There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries. Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential. Our values: Compassion - Integrity - Courage - Respect MANDATORY FOR ALL NEW STAFF TO CABRINI Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.