Clerk - Box Hill Emergency Department Permanent Part-time | Box Hill Hospital | Close to public transport Rotating roster | Morning, afternoon and night shifts Join one of the largest public health services in the Eastern suburbs Eastern Health Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community. Our Healthier Together promise underpins our strategic plan – which is to serve the growing and changing needs of our community and to care about and develop our staff. We believe our people make the difference. About the role The clerk in the Emergency Department is responsible for delivering professional and caring customer-focussed service, often as the first point of contact for patients, families and visitors. They ensure that all patient information for clinical and billing purposes is accurately captured for the 65,000 patients who present annually, and is entered into the information systems in a timely manner. The clerk works both front-of-house and back of department, rotating through a variety of roles which support our multi-disciplinary teams. About you To be successful in this role you will possess: Ability to provide quality customer service Excellent computer skills - experience in iPM, EMR an advantage High degree of flexibility and ability to work autonomously Highly developed interpersonal skills A strong commitment to high quality care The ability to work as part of a diverse team Excellent communication and organisational skills Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment. What we offer Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here Diverse and engaging career opportunities Friendly & supportive team Flexible working hours Salary packaging options Career progression in our teaching hospitals Next Steps Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia. We review all applications when we receive them, and we notify unsuccessful candidates. If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check (which we will pay for). We will notify unsuccessful candidates. Good to know: We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team. We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees. As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture. Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role. Advertising may end before the closing date. We do not accept recruitment agency application Position Description Link Contact Person: Wendy McHugh Contact Number: 03 83968067 Contact Email: wendy.mchugheasternhealth.org.au Job Posting End Date: 16/2/2025 Need help submitting your application? Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles] Our Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day