Grow - Take your next professional step to master the latest technology Inspire - Supportive working environment Create - Continue expanding our multidisciplinary practice Intrax Consulting Engineers are an Australian owned, mid-sized engineering company that provide an end-to-end service to our clients across a range of services including Structural, Civil, Residential, Building Services, Forensic, Surveying and Geotechnical Engineering. Our team comprises of individuals that uphold our strong values of Respect, Understanding, Leadership, Innovation and Performance which allows us to achieve engineering excellence on a daily basis Job Description Intrax is committed to delivering high quality end-to-end Engineering services to our clients. The IT Systems Engineer within Intrax is a key driving force behind our team’s success, where you will support our Chief Technology Officer as well as all Intrax’s interstate divisions by providing excellent IT assistance. Intrax offers a flexible work environment and ability to build and sustain professional relationships , within an extremely supportive team . We are looking for a highly experienced and energetic individual to join our corporate team on a Full- Time basis based in our Melbourne CBD office. Your role will include, but will not be limited to: Systems Administration: Manage and maintain Windows-based server environments and cloud-based services (e.g., Microsoft Azure, Microsoft 365). Network Management: Collaborate on network configuration changes, monitor performance, and troubleshoot connectivity issues. Hardware & Software Support: Oversee hardware and software deployments, order equipment, and coordinate setups across multiple office locations. Security & Compliance: Monitor cybersecurity measures and ensure system security best practices are followed. Vendor Management: Liaise with external software vendors to negotiate contracts, coordinate upgrades, and optimise costs. Incident Resolution: Provide second-level technical support, resolve IT service desk issues, and maintain or exceed service-level agreements. Continuous Improvement: Identify areas for process and system enhancement, conduct audits, and recommend improvements for resilience, performance, and cost-effectiveness. You will be successful in this role because: Experience: 3 years’ experience in a similar IT Systems or System Engineering role. Technical Skills: Proficiency in Windows Server, Microsoft 365, and virtualization. Familiarity with network configuration and monitoring tools, cybersecurity tools, and IT service management platforms. Qualifications: Tertiary qualification in IT, Computer Science, or related discipline preferred. Relevant industry certifications (e.g., Microsoft, Cisco) will be highly regarded. Problem-Solving: Excellent analytical and troubleshooting skills, with the ability to handle complex technical issues under time-sensitive conditions. Collaboration: Strong communication and interpersonal skills, with a proven ability to work effectively in cross-functional teams. Adaptability: A proactive and flexible approach to work, especially in a fast-paced environment handling multiple projects and priorities. By joining the team at Intrax, you will have access to a range of benefits including: Our mission is to Create, Inspire, Grow so whatever your role, life stage, or background, you can shape your career at Intrax in your own way with highly challenging work, great colleagues, plus a range of flexible benefits and working patterns. Professional Development Support – further education, leadership development, and access to a range of online training Options for flexible & hybrid work Up to 4 weeks additional purchased annual leave Generous parental leave entitlements – 12 weeks full pay for primary and 4 weeks secondary carer Volunteer Leave Health & Wellbeing Programs Employee Assistance Program Only shortlisted candidates will be contacted. Visit our website at: www.intrax.com.au Follow us on Facebook: https://www.facebook.com/IntraxEng Follow us on LinkedIn: https://www.linkedin.com/company/intrax-consulting-group/